Britney was very cheerful and helpful; I appreciate her efforts. Services: General repairs & maintenance, Auto engine diagnostic

The staff at San Carlos got our car fixed quickly and thoroughly. We were able to finish our trip to San Diego comfortably and safely thanks to them. An awesome shop with great repair capabilities and communications. I highly recommend them to anyone needing auto repair and service. Services: Auto engine tuning, General repairs & maintenance, Electrical repair

Took over San Carlos Auto. What use to be a free fix for a nail in the tire now costs 45$. It would have been nice to have been told this when the appointment was made. Service: Tires

Had a brake inspection work done on my ford ranger and when I pick up my truck and drove it off the parking lot I went to brake and I had no brakes. I been to this shop many times to get work done on my truck before but I will never never take my truck back there again I lost all trust in there mechanics. Shady work!!!!!! Service: Brakes

Super helpful and trustworthy. Gave me an itemized list of everything wrong with my car and the level of concern for each item. I was able to approve/disapprove of each individual repair. They were really fast, too. Thanks, Aero! Services: General repairs & maintenance, Auto engine diagnostic

I just picked my car up and had a great experience! Their pricing is very modest and staff are exceptional. I had quite a few services performed on my car and they got them all done very fast! If you are looking for an honest, female friendly, auto shop -please go here! Services: Wheel alignment, Air conditioning, Oil change

My experience was very disappointing. I went in originally for an oil change and tire rotation. That went just fine. The mechanic reported that my 4 wheel CV Boots were cracked. I requested a quote and then scheduled the service. I went in on the scheduled day of service and found a mostly new crew working the front desk. A gentleman said he needed to enter the service order into the Aero system as the quote I received was done in the San Carlos auto system. He matched the San Carlos Auto pricing. I asked him if the Aero price was about the same as my quote. He said it was close... the biggest difference being the shop rate. I leave. Shortly thereafter I get a call saying that a mechanic called in sick and we would need to reschedule. (inconvenient but no deal breaker) I come back, pick up my vehicle and re-schedule the service. I return on the appointed day and drop my vehicle off. About the time I am expecting the work to be completed I get a phone call from Aero. I am told that I need a 4 wheel alignment. And it will be an extra $91. I ask "Isn't the alignment part of the repair process?" Yes it is I am told. I reply that I am shocked that the cost of alignment isn't included cost of repair. They ask "do you want the alignment or not?" "It's needed to complete the repair?" I ask . They say yes. Do it. When I arrive at Aero a young women Aero employee who I had never met told the problem was the cost difference between the two computer systems and yes the alignment is included in the repair. "so you are making my fork an extra $91 dollars because you have a computer problem?" Yep. I told young women that if she was trying to impress me with how the transition from San Carlos Auto to Aero San Carlos was handled I told her that I was unimpressed. To which she replied, I could have charged you $150 for the alignment. I did not like the way I was treated by the Aero employee. I did not like having my car being held hostage over an Aero computer transition issue. Especially when the 2nd quote was from the Aero system. I would really like my $91 dollars back. Tom Services: Wheel alignment, Steering & suspension repair