5

Thank you!

- Aero Auto Repair San Diego
1

After reading reviews I decided to take my truck in for inspection. Customer service communication is very poor. Complimentary inspection was not done on my truck. Don't waste your time here, there are other places very close by.

Hello Mr. Johanson. In an attempt to investigate this issue I was unable to find your name in our database. I would like the opportunity to gather more info and understand why an inspection would not be done as we inspect most every vehicle. Are you sure you have the correct shop?

- Aero Auto Repair San Diego
5

Thank you!

- Aero Auto Repair San Diego
4

I love waiting for my car in this place

Thank you! We love the opportunity to serve you. All the Best!

- Aero Auto Repair San Diego
3

I chose Aero Auto because they only had 5 star reviews. I did not feel valued as a customer due to poor communication from my advisor, David. I repeatedly had to call to find out what was going on with my car. They had it 7 1/2 days! Labor total was $479.02, which equated to 4 hours, 1 1/2 of which were spent on 'diagnosing' my trunk latch not opening. Still don't understand why they didn't just replace it in the 1st place since I told them it was broken when I came in! On a positive note; they do an AMAZING job of headlight restoration at a VERY reasonable price. I will recommend them fir this service ONLY!

Hello Mindy, Thank you for your feedback. We normally have 3 service advisers to manage the workflow but we have only 2 now. Unfortunately, this sometimes causes a break in customer communication because they are carrying a heavy workload. I assure you we do our best to give outstanding customer service but we are a busy shop and sometimes things fall through the system. I truly apologize for any inconvenience or stress this may have caused you. If you would consider our services in the future please let me know, Sharon Anderberg or Jessica, We will personally make sure we keep you informed.

- Aero Auto Repair San Diego
5

Great customer service and excellent job ethic. They will fix any issue with your vehicle. Definitely coming back .

Thank you Pedro. Appreciate you sharing your experience with others. It is always our pleasure to serve you!

- Aero Auto Repair San Diego
5

Brought in an RX-8 for a compression test. Test was completed on time and the rotary tech came out to discuss a few other items I asked them to check/advise. Very helpful. Cannot speak to effectiveness of any repiars but, if you want to a spot that will work on your rotary to Mazda's spec, this seems a decent spot. They did say they will not rebuild, only replace your motor with a factory engine. Makes sense if they need to warranty their work but, that's a little disappointing.

Thank you Jason. We appreciate your feedback. It is our pleasure to service your RX-8. Mazda discontinued the RX-8 in 2012. We decided it is in everyone's best interest to replace factory rather than rebuild because machine shops are reluctant to service them and they require special tools. We also want you to enjoy our 3 year / 36,000 Mile Nationwide Warranty. Thank you for sharing your experience with others. Reviews and referrals are the highest compliment!

- Aero Auto Repair San Diego
5

Thanks Daniel!

- Aero Auto Repair San Diego
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Aero Auto Repair San Diego is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Aero Auto Repair San Diego (858) 467-9999, Aero Auto Repair San Carlos (619) 464-1234, Aero Auto Repair Vista (760) 945-0266, California Autohaus (760) 334-0193 if you have any issues in accessing any area of our website.