5

Normally, I do all the oil changes on our vehicles, but with it being so rainy and cold, I decided to have Aero Auto do the oil change on my wife's 2007 Hyundai Santa Fe, and to hunt down an oil leak I was unable to locate. The oil change went fine, but the oil leak was problematic. Turns out it was a cracked timing belt cover AND a leaking front main seal. Not good, not an easy fix, and parts had to be ordered. They had the car a few days, but my wife needed her car as soon as possible for some volunteer work. Jasmine said she lit a fire under the technician's something-or-other, and we picked the car up early Wednesday morning. I had cleaned the driveway of oil spots while the car was at Aero, and, so far, no leaks. An expensive repair for sure, but that's the price of keeping an older vehicle on the road. It was certainly cheaper than buying a new car! Like I said, if I can't handle the repair, it goes to Aero Auto.

5

You guys are awesome. Everyone was friendly and HELPFUL, the price was more than fair, and the service itself was fast and efficient for how busy they are. I appreciate the courtesies that were extended to me such as the Lyft ride home and financing options, but more than anything I appreciate that these guys were nice to me and honest about my car, and that they didn’t just brush me off like the 3 other mechanics I took it to did. They actually solved my belt and alternator problems and I couldn’t be happier. Thank you!

5

Great Service. Got me in n out in 90 min as states. I would definitely go there again. Customer service top notch.

5

The technician diagnosed the issues and fixed them all in just 24 hours. I really appreciate that I was able to see the diagnostics online and was able to approve/decline the work as well. I was able to use our AAA discount which helped with the price and the customer service was was great!

5

Both individuals I came into contact with were professional & courteous and able to answer my questions. One even provided a recommendation for our son that lives out of town and needs work done on his vehicle. I used a coupon so price was reasonable. I will use Aero Auto again.

5

Nice job performing multiple maintenance items in one day. I agree with your recommendations for future but not immediate service and will schedule them as appropriate.

5

Came to the shop as a walk-in to see if I can be accomodated for an Alignment on my 2012 X5. The staff took me in immediately & took care of business.. Brandon, Chris, & Will were all very knowlegeable & professional in answering all my concerns. This was my first visit to the shop and I was very impressed with the service.

5

I brought my car to Aero Autor Repair. Initialy more parts than necessary were purchased. After carefully reviewing the work that was going to be done and the parts needed.Aero Auto Repair returned some parts to the parts department and gave me a refund for the unneeded parts. This was a very honest thing to do since I gave Aero too much money and Aero made sure my bill was adjusted so I did not over pay.. I note that Chris and Jasmine both caught and corrected the mistake..

5

Service was good , can’t finish until Wednesday as part not available . Will be dropping my car off Wednesday morning to get part and hopefully issue resolved . Chris is very personal and trying to take care of the problem for me .

5

Exemplified customer service. I felt welcomed and well informed. Thank you Sean.

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