These people are crooks. Be aware they will nickel and dime you. They force you to get a $175 Diagnostic report even when you tell them exactly what needs to be done. They are marking up their parts and labor by 200%+. I understand you can’t sell your parts at wholesale, but charging double and triple your cost is not ethical. STAY AWAY and save your money.
Brian, your accusations are simply false. You did not tell us what it needed, you advised what you thought it was. We explained to you that we would do testing to confirm this and you approved the estimate to do this. When you asked for the testing to be credited back you were advised this is not our policy BUT we did attempt to meet you half way. When you did not get your way you attempted to bully us into the decision by making false accusations. Rather than deal with your behavior we decided to credit you back fully for the testing and for the battery we installed and simply asked you to remove the vehicle from our property. To which you replied don't tell me what to do, while insisting it is your right to tell us how to run our business. We make every attempt to work with our customers, within their needs and means, you were simply unreasonable.
- Aero Auto Repair San Diego