My car (which I recently purchased last year) has been going dead after replacing with a new battery/a day or two of driving and we didn’t know why this was happening. I’ve had a couple of places check it out and neither were able to give me a definitive diagnosis. I was stressing out because this was my first big purchase on my own and I was so excited for my first car and to find out it’s having problems already after a few months of driving it? I was convinced I had bought myself a lemon and I just couldn’t believe it. Unfortunately, the warranty already expired once the problems arose so I had to plan for spending some money. After a recommendation to Aero, I was astounded by the amazing customer service they had, especially Erika and David! They went out of their way to ensure they could find the problem and my car was being difficult but they ultimately found the problem and told me about it- it was a problem with the second key fob (as I was only given one at the time of purchase). We went over the options and chose the best one and although the problem wasn’t completely fixed, they showed me an effective way to get my car started. The price wasn’t too bad given my situation. It would’ve been a lot more if I had gone somewhere else. Diagnosis/testing was $133 and to get my key reprogrammed was $250 so the combined total wasn’t too bad! My car is a difficult one, but everyone was really helpful and I just loved their friendly and homey atmosphere. I definitely recommend their service! I can’t thank you enough!
Our pleasure Lisette. Always love to hear we were able to resolve your issue without too much pain. Truly appreciate the opportunity to Earn your trust! Thank you for sharing your experience. All the Best!
- Aero Auto Repair San Diego