Aero Auto Repair was just what I needed to fix my A/C system that would mysteriously run out of freon once a year, and my service rep Chase gave me great customer service every step of the way. Aside from the fact that they actually found the problem instead of dismissing it like the Honda dealer did, they did the following great things: * Honored a coupon for free A/C inspection * Arranged for rides home from the shop * Made sure I was clear on my options * Had a nice, clean waiting area with comfy recliners (although we can't wait in the lobby right now because of COVID) * Called my insurance company on my behalf to arrange for direct billing through them * Gave me great customer service (thanks Chase!) My only complaint was the length of time it took for diagnosis and then fixing, so my car spent about 4 full days there. They are a very busy shop, so make an appointment and have plans for alternative transportation. But also it could have been the complexity of my issue. They did a very thorough job of inspecting the entire vehicle and left several recommendations for return maintenance. And I will very likely be back :) Service: A/C installation & repair
WOW !! Thank You Alex for the five-star rating. And Thank you for the opportunity to Earn your confidence and trust. It's our pleasure to serve you. Reviews and referrals are the highest compliment! A Real Pleasure serving you ! Thank You Again :)
- Aero Auto Repair San Diego