When I decided I didn’t know it all and that I needed professional help, I almost went to a psychologist, but then I remembered that it was my Toyota Sienna that needed attention. I was immediately and warmly greeted by Randy as I walked into the door. I told him my issues and managed to slip in some personal ones and he wore the two hats very well and made me feel like I was safe. No pressure, just a pleasure meeting and talking with Randy and Nick that I scheduled an appointment for the next day. Next day, 8am, was greeted by Nick who checked me in as I told him my issues. We shared some laughs, and again I felt safe and respected. Even more was the Lyft ride home as they worked, the personal delivery of my apartment keys when I realized I left them at the shop, and another Lyft ride back to the shop (the last Lyft ride I paid for because it was only fair). Back at the shop I was greeted again by Randy and master technician Joe who took me out on a drive and answered my questions with real kindness and Napa Know How. Now my van is fixed, and at half the price I was quoted because that’s all my van needed. These people are committed to honesty and integrity and it shows, and now my trust in people have been this much renewed. I love these people, and I love this place, and I take pleasure in recommending them to my friends, family, and acquaintances. Thank you all. I am thankful. David Services: General repairs & maintenance, Auto engine tuning, Steering & suspension repair, Engine repair
WOW !! Thank You David for the five-star rating. And Thank you for the opportunity to Earn your confidence and trust. It's our pleasure to serve you. Reviews and referrals are the highest compliment! A Real Pleasure serving you ! Thank You Again :)
- Aero Auto Repair San Diego